Return Policy
Unopened Items Returns Policy
• Unopened returns will be subject to a 20% restocking fee (minus applicable delivery charges) if the product is in its unused, new condition
• Products that have been opened, damages, scratches, assembly marks, etc. or any will not be eligible for a return
• All returns are subject to an inspection upon return
• The customer is responsible for any return delivery charges
Opened items Returns Policy
- All opened returns are subject to a 35% restocking fee (minus applicable delivery charges)
- All products must be returned in the original packaging containing all parts
- If you have requested assembly service or do not have the original packaging, you are still responsible for obtaining the original packaging
- All returns are subject to an inspection upon return
- The customer is responsible for any return delivery charges
- The customer MUST provide insurance for all return shipments
Non-Returnable Items
- Special Orders
- Clearance Items
- Floor Models
- Special Sale Items
- Modified, Altered, or Used items
- Personal Use Products such as; Mattresses, Bedding, Pillows, etc.
- Any Item not in Resalable Condition.
